New Courses

Online Counselling Fundamentals is a 10-module course that provides therapists with the information they need to enter the world of online counselling. This highly researched content provides the opportunity to discover whether or not this field is for you and how to enter it well resourced. It also provides current online practitioners with information necessary to feel confident and competent in providing eTherapy services. This course takes roughly 10 hours to complete, and consists of practical and technical online counselling material including highly researched information, links to other relevant websites, resources, and articles, and a review checklist and quiz at the end of each module.

The objective of the Online Counselling Fundamentals Course is to provide qualified therapists with the research and information they need to provide eTherapy in a safe and ethical manner. This course is intended to be a comprehensive introductory course to the provision of eTherapy services that therapists can complete at their own pace. Topics that are addressed throughout the course include:

  1. Background information about the eTherapy industry: history, definitions, pertinent research, eTherapy organizations
  2. An overview on the current legislation pertaining to eTherapy: information about regulation and lack thereof, how to manage this gap
  3. The benefits and challenges of eTherapy for both the therapist and the client: discussion about possible solutions and best practices included
  4. The personal and clinical skills/considerations that may be necessary to run a successful eTherapy practice
  5. The professional ethics of eTherapy: accreditation, licensing, insurance
  6. The practical ethics of eTherapy: risk management, crisis management, applying professional ethics in a practical eTherapy setting
  7. The business steps and considerations required to run a successful eTherapy practice: how to get started, logistics to consider, SEO, marketing strategies, maintain your practice

The modules have experiential activities that provide an opportunity for the therapist to apply the knowledge they have learned in the respective module. These experiential activities are optional and will not be marked, but provide valuable practice in applying the learned materials. Additionally, the eTherapy Essentials team is always available via email to address your questions, and there is an eTherapy Essentials Facebook page where our customers can connect, share information, and provide each other with feedback. Module 10 of the course is a comprehensive review module with a final cumulative test of the information provided throughout the course. Upon the satisfactory completion of the eTherapy Fundamentals course, therapists will receive a personalized Certificate of Completion for their participation.

This course is by no means a certification course for therapists to be deemed certified eTherapists or online counsellors. This course was created by experienced online counsellors and researchers with the hopes to bridge the gap in information for eTherapists regarding the provision of eTherapy services. Please review our Terms and Conditions in reference to this matter. This course does not provide a step-by-step instructions or in-depth teachings about how therapists should run an eTherapy session. Rather, this course is intended to provide therapists with the tools they need to feel confident in their delivery of eTherapy services and in relation to the topics mentioned above. By the end of this course therapists should feel informed about the requirements and many different aspects that need to be considered while providing eTherapy services.

This course was designed for information and educational purposes to promote the safe and ethical provision of eTherapy services. As the eTherapy industry continues to grow, it is essential that therapists have access to the resources and information they need to provide these services in an effective and ethical manner.


Still wondering if this course is for you? Here is a brief overview of what you would be exploring in Module 1.

eTherapy may be right for you if…

✔ You are looking to provide therapy services in a flexible manner, where you want, and when you want

✔ You feel comfortable and confident in your technological skills, such as using secure chat/email software and video-calling programs, and you have a computer or digitally-based practice

✔ You feel comfortable with the idea of potentially never meeting your clients face-to-face and providing my services solely through digital eTherapy formats

✔ You feel comfortable providing difficult counselling services and dealing with situations through digital means

✔ You are willing to make changes to your practice (e.g., how you obtain informed consent, how you deal with crises) in order to provide eTherapy services ethically and responsibly

✔ You know that in order to create and run a successful eTherapy business, you will have to invest time and money setting up the necessities and marketing your business

✔ You understand that some people may be skeptical about the effectiveness of eTherapy services, or view it as the second best option to face-to-face therapy

✔ You understand that eTherapy may not be suitable for every client and you will need to assess clients before agreeing to provide them with eTherapy

✔ You realize there may be ethical or emergency situations that arise and you will need to handle these situations to the best of your ability


eTherapy may not be right for you if…

✘  You do not feel confident in your therapeutic writing skills or feel that you cannot provide effective counselling services if it does not occur in person

✘  You do not believe that eTherapy can be an effective means of treatment

✘  You are not comfortable and confident using technology

✘  You struggle to convey important information clearly and effectively through online/text based formats, or without physical presence

✘  You do not have the financial resources to purchase secure software for eTherapy (e.g. secure encrypted email, video conferencing software, high speed internet)

✘  You have a difficult time connecting and building rapport with clients if you don’t meet them in person